ADDITIONAL INFO

• Infants are required to sit on an adult’s lap
• Not recommended for travelers with spinal injuries
• Not recommended for travelers with poor cardiovascular health
• Not recommended for pregnant travelers
• Travelers should have at least a moderate level of physical fitness
• The prices of package are valid for accommodation at the double or triple room. If you would like add accommodation on single room(s) to your booking, there could be supplement cost. There are not going to be any extra cost for bookings of single / solo travelers. They will already accommodate at single room(s).
• The pre-planned hotels are "Sedirli Konak Hotel" - "1811 Cave Boutique Hotel" for your accommodation on this travel package. You can choose one of them during reservation. If these hotels (which you preferred) are not available for standard/superior rooms on your travel dates, local tour operator can replace it with an equivalent hotel. IMPORTANT NOTE (SUGGESTION) 1811 Cave Hotel is a historical building and it doesn't have AC in rooms because of that. If you travel in July-August, we highly suggest you make booking to option of Classic Package.
• The check-in time of the hotels is 02.00pm, and you can not start use your room before this time. This is about the check-in & check-out policies of the hotels.
• The differences between the package options are about the hotel categories. Tour(s), airport transfer(s) and flight ticket levels will be same for all options.
• Local tour operator will send e-tickets of your domestic flights at three days before your departure date. You will not need the print out copies of the tickets for domestic flights. Your passport, and reservation number on the tickets will be enough for get your boarding cards from the desks of airline companies.
• Local tour operator can request your some passport details for the bookings of your flight tickets. If you do not share the details which requested by local tour operator, your domestic flight tickets can not bookable.
• You will have 15kg luggage + 8kg hand bag quota per person for each domestic flight. If you will need more luggage capacity, please inform that to local tour operator. There could be some extra fee for luggage quotas more than 15kg. This is exactly about the policies of airline companies.
• If your return hotel is different than pick-up hotel, please inform that detail immediately. If you inform that detail after organised your flight tickets, local tour operator can request extra cost because of the distances between the airports and some hotels. If you inform this type changes on service day (last day of your trip), local tour operator do not accept this last minute amending and drop you to your pick-up hotel.
• If your pick-up / drop-off hotels are inside of airports (IST and SAW airports) local tour operator do not provide any hotel pick-up / drop-off service.
• Hot air ballooning is a fully weather-dependent activity and the Civil Aviation Authority determines whether the flight will be held. If your flight is cancelled due to inclement weather conditions, you are entitled to a partial refund. In such a case, your refund will be processed by the day after of that trip.
• The Standard Balloon Ride has an One-hour approximately flight duration with 20 to 28 people capacity basket. The flight duration could be 50-55 minutes or 65-70 minutes. This situation depend the weather conditions before landing, and pilots are decide to that within the safety rules of Civil Aviation Authority. Total activity duration is approximately 3 hours.
• If you do not use any service or give up join to activities / tours / airport transfers, that's meaning is going to be last minute cancellation. Because of that, there is not going to be any refund for that.
• Vegetarian option is available, please advise at time of booking if required.
• Please advise any specific dietary requirements at time of booking.
• This tour is not available for the bookings to children who are 5 years old and under.