ADDITIONAL INFO

• Not recommended for travelers with spinal injuries
• Not recommended for travelers with poor cardiovascular health
• Not recommended for pregnant travelers
• Infants are required to sit on an adult’s lap
• Travelers should have at least a moderate level of physical fitness
• Not recommended for travelers who has claustrophobia
• The local tour operator can request your some passport details for the bookings of your flight tickets. If you do not share the details, your domestic flight tickets can not bookable.
• The local tour operator will send e-tickets of your domestic flights at three days before your departure date. You will not need the print out copies of the tickets for domestic flights. Your passport and reservation number on the tickets will be enough for check-in to plane. Please note that, the local tour operator will not do check-in because of the personal preferences of the guests.
• You will have 15kg luggage + 8kg hand bag quota per person for each domestic flight. If you will need more luggage capacity, please inform that to the local tour operator. There could be some extra fee for luggage quotas more than 15kg.
• If you do connect any flight which arranged by your own to departure/return flight of this travel package, you may have a risk about miss one of them. This risk is about the delay/cancellation by airlines companies. We do not suggest that to safety of your booking. If there is any glitch because of this type arrangments by you, the local tour operator is not going to be responsible.
• The check-in time of the hotels is 02.00pm. If hotel rooms will be available for early check-in on first day of your trip, hotel managment and the local tour operator will provide early check-in to room for you.
• The prices of package are valid for accommodation at the double or triple room. If you would like add accommodation on single room(s) to your booking, there could be supplement cost. There are not going to be any extra cost for bookings of single / solo travelers. They will already accommodate at single room.
• CAVE HOTEL ACCOMMODATION EXPERIENCES : The pre-planned hotels are "Yunak Evleri Hotel", "Zeydem Suites Cave Hotel" and "Misty Cave Hotel" for your accommodation on this travel package. You may choose one of them while booking. If these hotels (which you preferred) are not available for standard/superior rooms on your travel dates, the local tour operator can replace it with an equivalent hotel.
• SEMI-PRIVATE TOURS : The guided daily tours of this trip package, limited to a maximum of 10 guests per group, provide an in-depth exploration of Cappadocia’s ancient sites and breathtaking landscapes.
• MONEY BACK GUARANTEE ! : Hot air ballooning is a fully weather-dependent activity and the Civil Aviation Authority determines whether the flight will be held. If your flight is cancelled due to inclement weather conditions, you are entitled to a partial refund. In such a case, your refund will be processed by the day after of that trip. Your refund rate will be the difference between options of "Standard Package" and "Optimal Package" for the cancellations of the hot air balloon ride.
• Hot Air Balloon Ride will be in “Standard Category”. This category ride has an One-hour approximately flight duration with 20 to 28 people capacity basket. The flight duration could be 50-55 minutes or 65-70 minutes. This situation depend the weather conditions before landing, and pilots are decide to that within the safety rules of Civil Aviation Authority. Total activity duration is approximately 3 hours.
• If you did not add Hot Air Balloon Ride to your booking for this trip package, you can not get any service for hot air balloon ride which advertised/offered at the paragpraph of the descriptions.
• If your return hotel is different than pick-up hotel, please inform that detail immediately. If you inform that detail after organised your flight tickets, the local tour operator can request extra cost because of the distances between the airports and some hotels. If you inform this type changes on service day (last day of your trip), the local tour operator do not confirm this last minute amending and drop you to your pick-up hotel.
• If your pick-up / drop-off hotels are inside of airports (IST and SAW airports) the local tour operator do not provide any hotel pick-up / drop-off service in Istanbul.
• If you do not use any service or give up join to activities / tours / airport transfers, that's meaning is going to be last minute cancellation. Because of that, there is not going to be any refund for that.
• If you would like change your scheduled domestic flight(s) after organised them, the local tour operator can request new flight ticket cost. The flight tickets can not refundable after organized.
• Child rate applies only when sharing with 2 paying adults. If you will be 1 adult + 1 child, the local tour operator can request & charge the amount of 2 adults.
• The children who 5 years old and under are not allowed to balloon tours.
• Vegetarian option is available, please advise at time of booking if required.
• Please advise any specific dietary requirements at time of booking.